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Field Service Engineer job - Insight Global - Orlando, Florida

Company Name

Insight Global jobs

Job Location

Orlando, Florida FL

Job Posted January 5, 2018
Experience 2-5 years experience

Field Service Engineer  

Insight Global is looking for a Field Service Engineer (FSE) for an industry leader in healthcare robotics ... FSE develops and utilizes technical expertise of the product line and its relevant technologies, and is responsible for providing technical support to customers using the products. They will also provide scheduled preventive maintenance of existing installations as well as be responsible for developing/maintaining the procedures required to service and maintain all applicable products. The FSE works cooperatively with customers and other staff to deliver the highest standards of customer service. tProviding technical support and assistance, as well as advice to customers regarding company products or services. tServing as main technological support, who will coach and offer real time support to the CSR team in cases where technological support is required. tInvestigating and solving customer problems and follow up on the delivery of technical support. tKeeping accurate records of discussions or correspondence with customers. ...

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