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Customer Service Representative job - Confidential

Company Name

Confidential jobs

Job Posted November 30, 2018
Experience 1-2 years experience

Customer Service Representative  

... assisting patients’ maximum rehabilitation and timely return to work. In doing so, Patient Care Coordinators’ primary objective ... Healthcare Customer Service in a fun and rewarding work environment! Open office environment to promote team support ... to keep you charged Monthly potlucks and fun social team events Excellent Company Benefits Provides customer support to business customers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves simple and basic support issues, such as address changes, processing orders, warranty, or billing/payment. Performs other administrative duties as requested. GENERAL DUTIES & RESPONSIBILITIES: Provides customer support by phone, email, or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department Processes a high volume of customer inquiries of One Call Care Management products and services Troubleshoots customer problems, identifies the root cause of the problem, and uses ...

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