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Aerospace Manufacturing Customer Service job - Confidential

Company Name

Confidential jobs

Job Posted June 12, 2018
Experience 2-5 years experience

Aerospace Manufacturing Customer Service  

r r r Position Summary r Improve levels of customer satisfaction in all facets of customer service consistent with business goals. Acts as liaison between company and customer to ensure excellent communication and customer relations are sustained. Maintain a professional image while answering customer inquiries and resolving outstanding concerns. r r Principal Activities r r Builds long-term relationships with new and existing customers r Contributes daily to team success by displaying a positive attitude while assisting customers and employees r Answers customer inquiries in person, on the phone, and through email r Supports customer visits and coordinates cross organizational resources r Provides customers with price and delivery to fulfill RFQ’s r Follows up on outstanding quotes and converts to orders r Completes contract review, order entry and submits PO’s for internal flow down execution r Accesses and maintains customer portals daily for assigned accounts r Displays empathy for ...

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