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Call Center Customer Retention Representative job - Confidential

 
Company Name

Confidential jobs

Job Posted June 11, 2018
Experience 1-2 years experience
Source www.careerbuilder.com

Call Center Customer Retention Representative  



... is role is a highly consultative retention sales opportunity, operating in a call center environment. Call center hours of operation are 5am – 8pm, Mon – Fri and 6am – 6 pm, Sat; shift schedule will be determined at time of hire and subject to change. As part of a customer loyalty driven team, highly motivated individuals will earn an hourly rate of $15.73. The target commission is $1,700 a month. There is potential to earn up to and beyond $70,000 as a high performer. Higher performers are eligible for accelerated pay up to two and a half times their monthly incentive. In this role, you will: • Respond to customer retention calls for all Cox residential services and product lines. • Identify and resolves customer issues through creative sales techniques . • Exercise creative negotiation and sales technique to ...

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