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Call Center Supervisor-4712 Stoddard* job - Cascades Tissue Group-TN, Inc. - Modesto, California
| Company Name | Cascades Tissue Group-TN, Inc. jobs |
| Position Type | Full-Time |
| Job Location | Modesto, California CA |
| Job Posted | November 7, 2009 |
| Source | hotjobs.yahoo.com |
Call Center Supervisor-4712 Stoddard* 
Sutter Gould Medical Foundation is a not-for-profit health care organization dedicated to improving the health and well-being of people in the communities it serves. With 17 care centers in Modesto, Stockton and five other communities in the Central Valley, a full range of medical care is available at convenient locations. Physician services are provided by Gould Medical Group, Inc., serving Central Valley residents for more than 50 years. Provides direct oversight for the operations of the Call Center. This position is responsible to ensure proper training for staff to achieve excellent customer service when answering the phone, registering, scheduling, and taking messages for patients. Responsible for call statistics, call monitoring, call auditing, and meeting monthly Call Center goals. Ensure proper staffing for department on a daily basis. Enforce the proper use of standard operating policies, procedures, and protocols by department staff. Compiles reports and other information to be distributed to upper ...
