Bookmark Us
Set as Homepage
Tell a Friend
Link to Us
Add to Del.icio.us!
Digg this page

Bookmark Page
Bookmark Customer Relationship Representative - Jobs Careers 24 at Del.icio.us!   Digg Customer Relationship Representative - Jobs Careers 24 at Digg.com!   Bookmark Customer Relationship Representative - Jobs Careers 24 at Spurl.net!   Bookmark Customer Relationship Representative - Jobs Careers 24 with wists!
Bookmark Customer Relationship Representative - Jobs Careers 24 at Simpy.com!   Bookmark Customer Relationship Representative - Jobs Careers 24 at NewsVine!   Blink this Customer Relationship Representative - Jobs Careers 24 at blinklist.com!   Bookmark Customer Relationship Representative - Jobs Careers 24 at Furl.net!
Bookmark Customer Relationship Representative - Jobs Careers 24 at reddit.com!   Bookmark Customer Relationship Representative - Jobs Careers 24 at Fark.com!   Bookmark Customer Relationship Representative - Jobs Careers 24 at blogmarks!   Bookmark Customer Relationship Representative - Jobs Careers 24 at YahooMyWeb!

Customer Relationship Representative job - Cascades Tissue Group-TN, Inc. - Wilton, Connecticut

 
Company Name

Cascades Tissue Group-TN, Inc. jobs

Position Type Part-Time
Job Location

Wilton, Connecticut CT

Job Posted July 14, 2008
Experience 2-5 years experience
Source hotjobs.yahoo.com

Customer Relationship Representative  



Job Summary / Purpose Provide superior customer service support ... troubleshooting skills to resolve customer service problems. Essential Job Functions Operate in a proactive manner in order to anticipate needs and provide superior customer service via phone and e-mail. Promptly log issues in the ticket tracking system and work to resolve issues. Escalate irresolvable issues to senior co-workers and management. Prioritize and respond to customer inquiries while maintaining customer satisfaction in accordance with current levels of service measurements. Collaborate with customer, departmental colleagues, other Infotrieve departments, and management, as necessary, to resolve service/product issues. Maintain up to date knowledge of all Infotrieve products/services and pricing in order to educate and inform. Identify growth/up-selling opportunities by having a thorough knowledge of the customer’s business and related needs. Ensure that customer account information is accurate and up to date in the customer relationship management database. Make changes in a timely manner. Assist colleagues ...

View more details and apply now   Save this job to my jobs   View map of Wilton, CT