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Customer Service Advocate II job - Confidential

Company Name

Confidential jobs

Job Posted March 21, 2018
Experience 1-2 years experience

Customer Service Advocate II  

... as needed to resolve inquiries. Job Requirements Required Education High school diploma ... equipment skills. EEO Statement We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. * High school diploma or equivalent. Required Work Experience * One year of claims processing or customer-service experience, OR * A bachelor's degree in lieu of work experience. * Previous inbound call center experience. Preferred: * Health care/health insurance terminology., * Excellent oral and written communications skills. * Proficient in spelling, punctuation and grammar. * Strong human-relations and organizational skills. * Ability to handle high-stress situations. * Good judgment. * Ability to handle confidential or sensitive information with discretion. * Ability to ...

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