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Customer Service Rep job - Confidential

Company Name

Confidential jobs

Job Posted August 9, 2018

Customer Service Rep  

ORGANIZATIONAL STRUCTURE BUSINESS: AFS LOCATION: Corona, CA DIRECT REPORTING: Customer Service Manager FUNCTIONAL REPORTING: POSITION DETAILS Position Summary Improve levels of customer satisfaction in all facets of customer service consistent with business goals. Acts as liaison between company and customer to ensure excellent communication and customer relations are sustained. Maintain a professional image while answering customer inquiries and resolving outstanding concerns. Principal Activities Builds long-term relationships with new and existing customers Contributes daily to team success by displaying a positive attitude while assisting customers and employees Answers customer inquiries in person, on the phone, and through email Supports customer visits and coordinates cross organizational resources Provides customers with price and delivery to ...

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