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Customer Service Representative job - Confidential - Port Allen, Louisiana

Company Name

Confidential jobs

Job Location

Port Allen, Louisiana LA

Job Posted September 1, 2018
Experience 2-5 years experience

Customer Service Representative  

Overviewrrr rrrrrrr CSR is the primary contact for a portfolio of accounts and is responsible for ensuring absolute truckload coverage of customer-awarded freight according to corporate contracts. This includes close oversight of all internal activities that impact service obligations (carrier performance, last minute customer requests, resolution of delayed pickup/delivery, billing, etc.). rrrrrrrrrr rrrrResponsibilitiesrrr rrrrrrr Filing completed files and helping to maintain the archived files. Perform invoicing by following tariffs and conditions determined in the rate agreements. Maintain a high level of professional relationships with your assigned customers. High standard of quality on data entry and customer orders creation. Processing of orders received by fax, e-mail, computer, or phone Check and maintain inventory for availability and prepare a bill of lading for shipment. Enter and process inbound and outbound orders. Processing and planning packaging orders. Efficient communication between third parties such as freight forwarders and carriers to ensure cut offs ...

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