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Customer Service Representative job - Confidential

 
Company Name

Confidential jobs

Job Posted August 10, 2018
Experience 1-2 years experience
Source www.careerbuilder.com

Customer Service Representative  



... t You will be able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues . r r r Primary duties may include, but are not limited to: r r r t You will respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. r t Analyze problems and provide information/solutions. r t Operate a PC/image station to obtain and extract information; documents information, activities and changes in the database. r t You will thoroughly documents inquiry outcomes for accurate tracking and analysis. r t Develop and maintain a positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. r t Research and analyze data to address operational challenges and customer service issues. r t Provide external and internal customers ...

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