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Customer Service Representative job - Confidential - Phoenix, Arizona

Company Name

Confidential jobs

Job Location

Phoenix, Arizona AZ

Job Posted February 11, 2018
Experience 1-2 years experience

Customer Service Representative  

... Are you seeking a great career with a great company to make an impeccable ... Service. Essential Job Functions Listening carefully and empathically to callers, ensuring that they are fully understood Communicating clearly and effectively with health plan members and representatives of health care providers or associated health plans Consistently following prescribed procedures and policies for assisting callers and documenting each customer service encounter Engaging the Lead CSR or Supervisor according to call escalation procedures and ...

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