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Service Advisor job - Chevyland - Shreveport, Louisiana
| Company Name | Chevyland jobs |
| Position Type | Full-Time |
| Job Location | Shreveport, Louisiana LA |
| Job Posted | November 4, 2009 |
| Source | www.careerbuilder.com |
Service Advisor 
... is the dealership's first-line customer-relations and service representative. Job Responsibilities: o Greet customers in a prompt, courteous manner, and determine the nature of their mechanical problems. o Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed. o Test drive the vehicle with the customer if there is any question regarding the nature of the problem o Inspect all vehicles for bodywork, notify the customer if work is needed and provide an estimate for body shop work o Handle customer complaints and misunderstandings. o Answer telephone inquires regarding work in process and appointments and return phone messages promptly o Deliver vehicles to customers and answer any questions, review work preformed and explain charges and coverage o Interpret warranty information and policies to customers o Stay up to date on technical and performance information on all vehicles serviced by the dealership o Refer ...
