View 4 more job - Mohawk Industries - Eugene, Oregon
||March 27, 2017
||0-1 years experience
... external quality standards and state specific regulations. This job
does not manage staff.Participates in on-going training sessions for the outside property business. Investigates each claim to obtain relevant facts necessary to determine coverage, causation/ damages, extent of liability/establishment of negligence, damages, contribution potential and exposure with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). Takes necessary statements. Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, and follow-through meeting commitments to achieve optimal outcome on every file. Training consists of several months handling inside property claims at the desk. Works closely with Unit Manager or mentor to promptly resolve assigned claim. Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements, and understands how ...