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Voice Engineer III job - Confidential - Elk Grove Village, Illinois

 
Company Name

Confidential jobs

Position Type Contract
Job Location

Elk Grove Village, Illinois IL

Job Posted December 7, 2017
Source www.careerbuilder.com

Voice Engineer III  



... now is a great time to launch your career with the KellyMitchell team. Job Summary: Voice Engineer Duties: t Designs, reviews, analyzes, and maintains VoiceSystems specifically Cisco UCCE systems. t The candidate needs expert knowledge of CUCM,ICM, CVP,CVP Studio and needs to design, configure and implement a UCCE system including Finesse, CVP, PG and CUCM servers. t The candidate will also configure contact center adjuncts like, CUIC Reporting, NICE Contact Quality, Verint, and Aspect Work Force Management. t The candidate needs working knowledge of Network routing, VM, Storage, Firewall and server based technologies. t The position requires direct interaction with business users to make suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. t Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. t Reports on ...

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