Austin, TX - Nov 21
Description: The Senior Sales Call Center Manager will be responsible for planning, developing, implementing and managing a sales-skilled call center supporting outbound and inbound direct-to-consumer sales acquisition and retention calls. The preferred candidate will have experience with in-house and outsource call center operations including telecom, IT, IVR, automated dialers, capacity planning, sales agent hiring/training/development/motivation/retention, and in developing and refining compelling ...